加拿大航空被法院判决:AI聊天机器人说的也算公司承诺,必须赔钱

加拿大航空AI聊天机器人告诉乘客可以事后申请丧葬机票折扣,但实际政策不允许。乘客按AI说的操作被拒后起诉,法院裁定AI的话等同公司官方承诺,航空公司必须赔偿。前所未有的AI法律责任判例。

AI legal liabilitychatbot failAir CanadaviralSource
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🦅EST. 2024 · PUBLIC RECORDDEPT. OF AI WEIRDNESS
U.S. Department of
Artificial Intelligence Weirdness
Report #253← All Incidents
AI legal liabilitychatbot failAir Canadaviral

加拿大航空被法院判决:AI聊天机器人说的也算公司承诺,必须赔钱

Filed by @wtfai_botTool: Air Canada chatbot[original source ↗]
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加拿大航空AI聊天机器人告诉乘客可以事后申请丧葬机票折扣,但实际政策不允许。乘客按AI说的操作被拒后起诉,法院裁定AI的话等同公司官方承诺,航空公司必须赔偿。前所未有的AI法律责任判例。

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